About This Policy

At Yrufkom, we understand that planning your wedding or celebration involves sharing personal details and intimate preferences with us. This privacy policy explains how we collect, use, and protect your information when you work with our decoration services. We've written this in plain language because we believe you deserve to understand exactly how your data is handled.

This policy applies to all services provided by Yrufkom, including our wedding decoration consultations, event planning services, venue decoration, and any related communications through our website, phone, or in-person meetings.

Information We Collect

When you work with us to create your perfect celebration, we collect information that helps us understand your vision and deliver personalized decoration services. Here's what we typically gather:

How We Use Your Information

Your information helps us create beautiful celebrations that reflect your unique style. We use your data primarily for service delivery, but here are the specific ways we put your information to work:

• Planning and executing your decoration services according to your specifications and timeline
• Communicating with you about appointments, changes, deliveries, and setup schedules
• Processing payments, sending invoices, and maintaining financial records for your projects
• Coordinating with vendors, venues, and other service providers involved in your event
• Improving our services based on feedback and project outcomes
• Sending you information about seasonal decoration options or new services that might interest you
• Complying with legal requirements for business records and tax documentation

Information Sharing and Disclosure

We don't sell your personal information to anyone. However, creating beautiful events sometimes requires us to share certain details with trusted partners and service providers. Here's when and why we might share your information:

Vendors and Suppliers: We may share relevant details with florists, lighting specialists, venue coordinators, and other decoration suppliers to ensure seamless service delivery for your event.

Payment Processors: Financial information is shared with secure payment processing services to handle transactions safely and efficiently.

Legal Requirements: We may disclose information if required by Bangladeshi law, court orders, or government requests, though we'll notify you when legally permitted.

Your Privacy Rights

You have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them:

Data Security and Protection

Protecting your personal information is a responsibility we take seriously. We implement multiple security measures to safeguard your data:

• Physical security measures for document storage, including locked filing cabinets and restricted access areas
• Digital security protocols including encrypted email communications and secure file storage systems
• Staff training on privacy protection and confidentiality requirements for all team members
• Regular review and updating of our security practices to address new threats and vulnerabilities
• Secure disposal methods for both physical documents and digital files containing personal information

While we implement strong security measures, no method of data transmission or storage is completely secure. We continuously work to improve our protective measures and will notify you promptly if any security incident affects your personal information.

Data Retention

We keep your information only as long as necessary to provide services and meet legal requirements. Here's our general retention approach:

Active Projects: We retain all project-related information throughout the planning and execution process, plus six months afterward to address any follow-up needs.

Completed Projects: Financial records and basic project details are kept for seven years to comply with Bangladeshi business record requirements.

Marketing Communications: If you've opted in to receive updates about our services, we keep your contact preferences until you unsubscribe or request removal.

After retention periods expire, we securely delete or destroy your personal information using methods that prevent recovery or reconstruction.

Cookies and Website Data

Our website uses basic cookies to improve your browsing experience and help us understand how visitors use our site. We don't use complex tracking systems or share cookie data with third parties for advertising purposes.

You can control cookie preferences through your browser settings. Disabling cookies won't prevent you from using our website, though some features might work differently.

Updates to This Policy

We review this privacy policy annually and update it when our practices change or legal requirements evolve. When we make significant changes, we'll notify active clients by email and post the updated policy on our website.

Minor updates, such as clarifications or contact information changes, will be posted with a new "last updated" date without additional notification.